If you require an emergency appointment please ring as early as possible in the day so that we can do our best to accommodate you.
Telephone 01494 782884 for an appointment between 08:30 to 12:30 or 13:30 to 18:00 Monday to Friday. We will respect your right to express a preference of practitioner.
An interpreting service is also available, please inform reception when booking so that arrangements can be made for when you attend your appointment.
Did you know…. Dr Hardeep Bhupal, is fluent in Urdu, Punjabi and Hindi?
Extended Hour Appointments
The surgery understands it can be difficult for commuters to come to the surgery for routine problems when they work away from home. Therefore extended access (not hours) appointments are available on selected weekday evenings, which are currently Monday and Wednesday from 18.30 to 20.00 Please enquire at reception.
Emergency Appointments
Please note that emergency appointments are for real emergencies only. The appointment is for 1 problem only and will last 15 minutes.
Clinical Pharmacist
Our Pharmacist is available for evening telephone consultations and can discuss HRT and medication reviews with you to ensure you are on the best medication for your condition
Practice Nurses
In some cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly. We also have an Advanced Nurse Practitioner who can prescribe
Telephone Advice
Our GP’s can offer telephone advice, however did you know that your local pharmacist can answer queries about medication.
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Home Visits
If possible please try to telephone reception before 10:00 if you require a home visit so that the doctors can plan and prioritise urgent cases.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Sickness Certificates
You do not require a doctor’s sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
Evidence that you are sick
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a ‘Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
Statement of Fitness for Work – ’Fit Note’
With your employer’s support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
Did you Know?
Did you know that we have a multidisciplinary team that consists of 6 GPs, 2 Clinical Pharmacists, and 4 Nursing team members (including an Advanced Nurse Practitioner) who can prescribe? We also have a physiotherapist and a team of receptionists and administrators all of whom are here to assist you with your medical care.