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Noticeboard

January 2020

February 2020

CORONAVIRUS

We have taken the decision to close the doors at Chess Medical Centre to protect our patients and staff.

Only those patients that have been triaged will be asked to come down to the surgery at an allotted time.

Any routine appointments already booked with a GP or Clinical Pharmacist will be changed to a telephone appointment if needed.

Routine appointments booked with the nursing team will be changed to a telephone consultation where possible and anyone coming down to the surgery will be triaged on the day.

Only the patient should attend, for children and those that need help only one parent or carer should attend. Please do not bring children to the surgery with you.

Prescriptions can be requested online, by email to Gladstone.referrals@nhs.net or by telephone. Only request your usual medication and DO NO order early. We will NOT ring you if you do this.

Our Reception team are struggling with the amount of phone calls so please use the government resources to get advice if you are worried.

Thank you for your help.

Appropriate Appointments

To better utilise our skill mix of clinicians our reception team have been trained to ask information about your problem to direct you to the most appropriate clinician. This may not always be a doctor and may be advice that can be obtained form your local pharmacy.

Clinical Pharmacist

Rupa Lyall are clinical pharmacist has been working with us now since June, providing minor illness appointments and medication reviews. With effect from the 1st of December 2019 she will be increasing her working week to Monday, Wednesday and Friday.

We also welcome a new member of the reception team.

Aimee Middleton joined us on the 18th November as our reception supervisor. She will be working part time 5 days a week.

FLU 2019

We still have flu vaccines for patients over 65 or in one of the at risk groups, contact reception to book your appointment. Please note vaccines for children aged 2 and 3 are also available, all other age groups will be vaccinated at school.

GLADSTONE SURGERY RATED NUMBER 1 FOR NHS HEALTH CHECKS IN THE LOCALITY!

NATIONAL DIABETES AUDIT SHOWS GLADSTONE SURGERY RANKED 25TH OUT OF OVER 6000 PRACTICES!

CONTACT THE PATIENT GROUP DIRECTLY

Do you have an idea for an improvement or a concern that you would like to discuss with the Gladstone Patient Participation Group directly?  (Rather than speak to surgery staff?)  Then please contact them here:  patientgroup.gladstone@nhs.net

 

EXTENDED HOUR (EVENING APPOINTMENTS)

The surgery understands it can be difficult for commuters to come to the surgery for routine problems when they work away from home.  Therefore extended hour appointments are available on selected week day evenings (usually Monday and Wednesday).  Please enquire at reception.  From 1st October 2018 the surgery will also be offering additional afternoon/evening and Saturday appointments in conjunction with other surgeries in the locality.  Please see the appointment page for more information.

 

DIGNITIY AND RESPECT AWARDS / PRIDE OF BUCKS

Gladstone Surgery are proud to announce that Dr Rachael Morrell and HCA Linda Neale were both nominated for the  Dignity and Respect Awards in April 2015 for which they came runner up.  Dr Peter Boast who retired in February 2016 was also nominated for the Pride of Bucks award 2015!

 

PATIENT SURVEY RESULTS

Results from our recent patient survey are now in:

Patient Questionnaire Results March 2017

Patient Questionnaire Results December 2017

FRIENDS AND FAMILY TEST RESULTS

The surgery reviews the results of the new Friends and Family Test every month.  The latest results can be found here

June 2019

 July 2019

August 2019

September 2019

October 19

November 19

December 19

STATEMENT OF PURPOSE

Statement of Purpose

 

EQUALITY AND DIVERSITY

Gladstone Surgery Equality and Diversity Statement

 

 

 

 

X-Ray

doctor examining an x-rayAn X-ray is a widely used diagnostic test to examine the inside of the body. X-rays are a very effective way of detecting problems with bones, such as fractures. They can also often identify problems with soft tissue, such as pneumonia or breast cancer.

If you have a X-ray, you will be asked to lie on a table or stand against a surface so that the part of your body being X-rayed is between the X-ray tube and the photographic plate.

An X-ray is usually carried out by a radiographer, a healthcare professional who specialises in using imaging technology, such as X-rays and ultrasound scanners.

You can find out more about x-ray tests, how they are performed, their function and the risks by visiting the NHS Choices website.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website