Noticeboard

DATA SHARING

From the 1st July 2021 we are required by law to share data from patient's clinical records with NHS digital under the General Practice Data for Planning and Research Drirections 2021. For more information, including how to opt-out of sharing your records, please see more here:

https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research/gp-privacy-notice

COVID 19 VACCINATION STATUS CERTIFICATE

We are unable to issue this certificate at the practice.

Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

Alternatively, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine.  The letter may to take another 5 days to reach you, or more if postal services are affected.  Please take account of this when making your plans. 

COVID 19 Vaccinations

Our Covid 19 vaccination programme has now finished. We are pleased to say we vaccinated over 2,400 patients.

If you are in the priority groups 10 - 12 (people aged 49 down to 18) you will need to book your appointment via the national NHS booking service when your age group becomes eligible. This will allow you to find a suitable date and time at another site including the Guttman Vaccination Centre (or other large centre in a neighbouring county) and a participating community pharmacy.

 

Health Staff Vaccination Allocation

Please see below.

Health Care Staff Vaccine Allocation

Covid 19

FACE COVERINGS

As per the government guidelines, from Monday 15th June  2020, all patients aged 3 or over visiting Gladstone Surgery will need to provide their own face covering to be worn at all times whilst inside the surgery. A cloth face covering should cover your mouth and nose while allowing you to breathe comfortably. It can be as simple as a scarf or bandana that ties behind the head.

Please visit: https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering

Only those patients that have been triaged or have a face to face appointment should come to the surgery at their allotted time.

Only the patient should attend, for children and those that need help only one parent or carer should attend. Please do not bring children to the surgery with you.

For all information about Covid 19 please refer to Gov.Uk website.

CONTACT THE PATIENT GROUP DIRECTLY

Do you have an idea for an improvement or a concern that you would like to discuss with the Gladstone Patient Participation Group directly?  (Rather than speak to surgery staff?)  Then please contact them here:  patientgroup.gladstone@nhs.net  

PATIENT SURVEY RESULTS

Results from our recent patient survey are now in:

Patient Questionnaire Results March 2017

Patient Questionnaire Results December 2017

FRIENDS AND FAMILY TEST RESULTS

The surgery reviews the results of the new Friends and Family Test every month.  The latest results can be found here.

April 2021

STATEMENT OF PURPOSE

Statement of Purpose

EQUALITY AND DIVERSITY

Gladstone Surgery Equality and Diversity Statement

 

 

 

 

Appointments

(During this outbreak of COVID 19 the practice will be doing telephone consultations whenever possible)pen_on_diary

If you require an emergency appointment

please ring as early as possible in the day

so that we can do our best to accommodate

you.      

           

Telephone 01494 782884 for an appointment from 08:30 to 12:30 or 13:30 to 18:00  Monday to Friday. We will respect your right to express a preference of practitioner.

An interpreting service is also available, please inform reception when booking so that arrangements can be made for when you attend your appointment.

Did you know.... Dr Hardeep Bhupal, is fluent in Urdu, Punjabi and Hindi?

 

Advanced Access Appointments

GP appointments are now available at local surgeries during the evenings and at the weekend - please contact us to book.

More information can be found here:  Advanced Access Appointments

 

Extended Hour Appointments

The surgery understands it can be difficult for commuters to come to the surgery for routine problems when they work away from home.  Therefore extended hour appointments are available on selected week day evenings, which are currently Monday and Wednesdsay 6.30pm to 8pm.  Please enquire at reception.

Emergency Appointments

Please note that emergency appointments are for real emergencies only.  The appointment is for 1 problem only and will last 5 minutes.

Clinical Pharmacist

If you telephone for an emergency appointment on the day, you may be offered an appointment with our clinical pharmacist who is able to prescribe and advice for many minor ailments. Medication reviews are also conducted by our clinical pharmacist to ensure you are on the best medication for your condition.

Practice nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Telephone Advice

Our GP's can offer telephone advice, however did you know that your local pharmacist can answer queries about medication.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 

 

 
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