We have taken the decision to close the doors at Chess Medical Centre to protect our patients and staff.
Only those patients that have been triaged will be asked to come down to the surgery at an allotted time.
Any routine appointments already booked with a GP or Clinical Pharmacist will be changed to a telephone appointment if needed.
Routine appointments booked with the nursing team will be changed to a telephone consultation where possible and anyone coming down to the surgery will be triaged on the day.
Only the patient should attend, for children and those that need help only one parent or carer should attend. Please do not bring children to the surgery with you.
Prescriptions can be requested online, by email to Gladstone.email@example.com or by telephone. Only request your usual medication and DO NO order early. We will NOT ring you if you do this.
Our Reception team are struggling with the amount of phone calls so please use the government resources to get advice if you are worried.
Thank you for your help.
To better utilise our skill mix of clinicians our reception team have been trained to ask information about your problem to direct you to the most appropriate clinician. This may not always be a doctor and may be advice that can be obtained form your local pharmacy.
Rupa Lyall are clinical pharmacist has been working with us now since June, providing minor illness appointments and medication reviews. With effect from the 1st of December 2019 she will be increasing her working week to Monday, Wednesday and Friday.
We also welcome a new member of the reception team.
Aimee Middleton joined us on the 18th November as our reception supervisor. She will be working part time 5 days a week.
We still have flu vaccines for patients over 65 or in one of the at risk groups, contact reception to book your appointment. Please note vaccines for children aged 2 and 3 are also available, all other age groups will be vaccinated at school.
GLADSTONE SURGERY RATED NUMBER 1 FOR NHS HEALTH CHECKS IN THE LOCALITY!
NATIONAL DIABETES AUDIT SHOWS GLADSTONE SURGERY RANKED 25TH OUT OF OVER 6000 PRACTICES!
CONTACT THE PATIENT GROUP DIRECTLY
Do you have an idea for an improvement or a concern that you would like to discuss with the Gladstone Patient Participation Group directly? (Rather than speak to surgery staff?) Then please contact them here: firstname.lastname@example.org
EXTENDED HOUR (EVENING APPOINTMENTS)
The surgery understands it can be difficult for commuters to come to the surgery for routine problems when they work away from home. Therefore extended hour appointments are available on selected week day evenings (usually Monday and Wednesday). Please enquire at reception. From 1st October 2018 the surgery will also be offering additional afternoon/evening and Saturday appointments in conjunction with other surgeries in the locality. Please see the appointment page for more information.
DIGNITIY AND RESPECT AWARDS / PRIDE OF BUCKS
Gladstone Surgery are proud to announce that Dr Rachael Morrell and HCA Linda Neale were both nominated for the Dignity and Respect Awards in April 2015 for which they came runner up. Dr Peter Boast who retired in February 2016 was also nominated for the Pride of Bucks award 2015!
PATIENT SURVEY RESULTS
Results from our recent patient survey are now in:
Patient Questionnaire Results March 2017
Patient Questionnaire Results December 2017
FRIENDS AND FAMILY TEST RESULTS
The surgery reviews the results of the new Friends and Family Test every month. The latest results can be found here
STATEMENT OF PURPOSE
Statement of Purpose
EQUALITY AND DIVERSITY
Gladstone Surgery Equality and Diversity Statement