We are pleased to welcome 2 new members of our reception team.

Shirley and Michelle


To ensure we are prepared to act swiftly when we are advised of a Covid 19  vaccine delivery we are only booking appointments 2 weeks in advance.

We may have to re arrange these appointments at short notice and apologise for any inconvenience to our patients.

COVID 19 Vaccinations

Over 2000 patients have now been given their first vaccine which accounts for the majority of our patients over 50. We will not be inviting patients under 50 as these patients will be able to get their vaccine at one of the other vaccination sites.

We are now inviting patients who are due for their 2nd vaccination.

We are keen to continue our vaccination programme, however we are reliant on vaccine delivery so we are asking patients NOT to contact the surgery as we need to keep our lines free for patients who need medical help. We are also unable to answer queries via our on line messaging service about the vaccination programme.

We would ask that you be patient and we will contact you when we have a date for our next clinics.

Health Staff Vaccination Allocation

Please see below.

Health Care Staff Vaccine Allocation


Patients who are in an at risk group can still book to have a flu vaccination.


With effect from the 15th June 2020 the surgery will not take prescription requests over the telephone except for patients who have a prior arrangement with the practice or are currently shielding and in receipt of a shielding letter. Please use the on line service or post your repeat in the outside box.

Covid 19


As per the government guidelines, from Monday 15th June, all patients aged 3 or over visiting Gladstone Surgery will need to provide their own face covering to be worn at all times whilst inside the surgery. A cloth face covering should cover your mouth and nose while allowing you to breathe comfortably. It can be as simple as a scarf or bandana that ties behind the head.

Please visit:

Only those patients that have been triaged or have a face to face appointment should come to the surgery at their allotted time.

Any routine appointments will now be by telephone in the first instance.

Only the patient should attend, for children and those that need help only one parent or carer should attend. Please do not bring children to the surgery with you.

For all information about Covid 19 please refer to Gov.Uk website.


Appropriate Appointments

To better utilise our skill mix of clinicians our reception team have been trained to ask information about your problem to direct you to the most appropriate clinician. This may not always be a doctor and may be advice that can be obtained form your local pharmacy.


Do you have an idea for an improvement or a concern that you would like to discuss with the Gladstone Patient Participation Group directly?  (Rather than speak to surgery staff?)  Then please contact them here:  


Results from our recent patient survey are now in:

Patient Questionnaire Results March 2017

Patient Questionnaire Results December 2017


The surgery reviews the results of the new Friends and Family Test every month.  The latest results can be found here

January 20

February 20

April 2020

May 2020

June 2020

July 2020

August 2020

September 2020

November 2020


Statement of Purpose


Gladstone Surgery Equality and Diversity Statement





Clinics & Servicespregnant_19

In addition to general medical consultations we are pleased to be able to provide specialist clinics and services covering the following areas:

  • ANTENATAL CLINICS - each doctor holds a regular antenatal clinic sharing your care with the community midwife and the maternity Unit.
  • ASTHMA CLINIC - our practice nurse runs an asthma clinic aiming to optimise your treatment so avoiding severe attacks.
  • DIABETIC CLINIC - run jointly by Dr Morrell and our practice nurse, along with the diabetes specialist nurses and the hospital diabetes clinic.
  • CHILD HEALTH CLINICS - child health vaccination clinics are run by the practice nurse every Thursday from 13:30 to 15:00. Appointments are sent out by Community Child Health.
  • WELL WOMAN CLINIC - our practice nurse holds Well Woman health checks by appointment, covering such topics as diet, weight, blood pressure, contraception, cervical screening and HRT. vaccination9
  • CRYOTHERAPY CLINIC - cryotherapy clinics are held monthly. We are able to treat most warts, veruccas and certain benign skin tags. Appointments can be made at reception once you have been advised by a clinician. (suspended due to Covid 19)
  • DIETICIAN - our community dietician can be seen by appointment through a doctor.
  • SEXUAL HEALTH - our doctors, clinical pharmacist and nurses are able to provide contraceptive counselling and general sexual health advice and screening, as well as emergency contraception.
  • FLU VACCINATION - available in the autumn to all patients over 65 years and those at risk due to heart, lung or immune disease.
  • TRAVEL VACCINATIONS - please request a travel form from reception as soon as you know where and when you are travelling. This enables our practice nurse to determine which vaccinations are required and to plan a schedule for you, usually beginning about 6 weeks before you travel.
  • HEALTH CHECKS - most patients aged 40 - 74 years are entitled to a FREE NHS health check - ask at reception to book yours today! 


 BREAST SCREENING:  If you are female, over 70 years old and would like to continue to be screened for breast cancer, please contact the screening office on 01494 425689 to arrange an appointment.


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