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Noticeboard

 

GLADSTONE SURGERY RATED NUMBER 1 FOR NHS HEALTH CHECKS IN THE LOCALITY!

NATIONAL DIABETES AUDIT SHOWS GLADSTONE SURGERY RANKED 25TH OUT OF OVER 6000 PRACTICES!

NEW OCT 2016!!!  CONTACT THE PATIENT GROUP DIRECTLY

Do you have an idea for an improvement or a concern that you would like to discuss with the Gladstone Patient Participation Group directly?  (Rather than speak to surgery staff?)  Then please contact them here:  patientgroup.gladstone@nhs.net

 

TWITTER

Gladstone Surgery is currently developing a Twitter account to keep our patients and followers up to date with surgery news.  Please follow us at http://twitter.com/gladstonesurg

 

EXTENDED HOUR (EVENING APPOINTMENTS)

The surgery understands it can be difficult for commuters to come to the surgery for routine problems when they work away from home.  Therefore extended hour appointments are available on selected week day evenings (usually Monday and Wednesday).  Please enquire at reception.

 

DIGNITIY AND RESPECT AWARDS / PRIDE OF BUCKS

Gladstone Surgery are proud to announce that Dr Rachael Morrell and HCA Linda Neale were both nominated for the  Dignity and Respect Awards in April 2015 for which they came runner up.  Dr Peter Boast who retired in February 2016 was also nominated for the Pride of Bucks award 2015!

 

PATIENT SURVEY RESULTS

Results from our recent patient survey are now in:

Patient Questionnaire Results March 2017

Patient Questionnaire Results December 2017

 

FRIENDS AND FAMILY TEST RESULTS

The surgery reviews the results of the new Friends and Family Test every month.  The latest results can be found here:

FFT Results October 2016

FFT Results November 2016

FFT Results December 2016 

FFT Results January 2017

FFT Results February 2017

FFT Results March 2017

FFT Results April 2017

FFT Results May 2017

FFT Results June 2017

FFT Results July 2017

FFT Results August 2017

FFT Results September 2017

FFT Results October 2017

FFT Results November 2017

FFT Results December 2017

FFT Results January 2018

FFT Results February 2018

FFT Results March 2018

FFT Results April 2018

FFT Results May 2018

 

STATEMENT OF PURPOSE

Statement of Purpose

 

EQUALITY AND DIVERSITY

Gladstone Surgery Equality and Diversity Statement

 

 

 

 

See our clinical team and find out what their areas of speciality are:

CLICK HERE to meet our clinican team

 

 Staff privacy notice as at May 2018:

Staff Privacy Notice May 2018

Practice Management

Sarah Deeks

BA Hons

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Sandra Marshall
Office Supervisor
Sue Green
Data Clerk

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Jessie Saunders
Sue Reile
Gail Fowler
Joan Lawlor

Joan also works part time as a Phlebotomist at the surgery.

Alison Ayer
Keera Meads
Jamie Drew

Secretaries

Sue Reile
Gail Fowler
 
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