Gladstone SurgeryChess Medical Centre260-290 Berkhampstead RoadCheshamBucks, HP5 3EZTel: 01494 782884
NEW OCT 2016!!! CONTACT THE PATIENT GROUP DIRECTLY
Do you have an idea for an improvement or a concern that you would like to discuss with the Gladstone Patient Participation Group directly? (Rather than speak to surgery staff?) Then please contact them here: firstname.lastname@example.org
Gladstone Surgery is currently developing a Twitter account to keep our patients and followers up to date with surgery news. Please follow us at http://twitter.com/gladstonesurg
EXTENDED HOUR (EVENING APPOINTMENTS)
The surgery understands it can be difficult for commuters to come to the surgery for routine problems when they work away from home. Therefore extended hour appointments are available on selected week day evenings (usually Monday and Wednesday). Please enquire at reception.
DIGNITIY AND RESPECT AWARDS / PRIDE OF BUCKS
Gladstone Surgery are proud to announce that Dr Rachael Morrell and HCA Linda Neale were both nominated for the Dignity and Respect Awards in April 2015 for which they came runner up. Dr Peter Boast who retired in February 2016 was also nominated for the Pride of Bucks award 2015!
PATIENT SURVEY RESULTS
Results from our recent patient survey are now in:
Patient Questionnaire Results March 2017
Patient Questionnaire Results December 2017
FRIENDS AND FAMILY TEST RESULTS
The surgery reviews the results of the new Friends and Family Test every month. The latest results can be found here:
FFT Results October 2016
FFT Results November 2016
FFT Results December 2016
FFT Results January 2017
FFT Results February 2017
FFT Results March 2017
FFT Results April 2017
FFT Results May 2017
FFT Results June 2017
FFT Results July 2017
FFT Results August 2017
FFT Results September 2017
FFT Results October 2017
FFT Results November 2017
FFT Results December 2017
FFT Results January 2018
FFT Results February 2018
STATEMENT OF PURPOSE
Statement of Purpose
EQUALITY AND DIVERSITY
Gladstone Surgery Equality and Diversity Statement
Patients on long-term medication will recieve a form to re-order when collecting their prescriptions. Simply mark the items you require on the form, along with which pharmacy you wish to collect them from, and send it to us or drop it in at reception.
Telephone requests cannot be accepted.
Please note acute prescriptions may take longer than 48 hours to prepare, so bear this in mind when ordering.....
In order to book appointments and order repeat prescriptions online, please initially register with reception who will give you registration details. You can then click on the link below to create your account and get started:
Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.
Please allow two full working days between requesting and collecting your medication.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
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