Gladstone SurgeryChess Medical Centre260-290 Berkhampstead RoadCheshamBucks, HP5 3EZTel: 01494 782884
Gladstone Surgery would like to announce that Dr Katherine O'Brien is leaving the practice on the 2nd May 2019. We wish her well and know that she will be missed by patients.
Patients that are currently registered with Dr O'Brien will be allocated a new accountable GP, either Dr Morrell or Dr Bhupal.
Check with a member of the team when you next visit the surgery, however you will still be able to see a doctor of your choice.
CONTACT THE PATIENT GROUP DIRECTLY
Do you have an idea for an improvement or a concern that you would like to discuss with the Gladstone Patient Participation Group directly? (Rather than speak to surgery staff?) Then please contact them here: firstname.lastname@example.org
EXTENDED HOUR (EVENING APPOINTMENTS)
The surgery understands it can be difficult for commuters to come to the surgery for routine problems when they work away from home. Therefore extended hour appointments are available on selected week day evenings (usually Monday and Wednesday). Please enquire at reception. From 1st October 2018 the surgery will also be offering additional afternoon/evening and Saturday appointments in conjunction with other surgeries in the locality. Please see the appointment page for more information.
DIGNITIY AND RESPECT AWARDS / PRIDE OF BUCKS
Gladstone Surgery are proud to announce that Dr Rachael Morrell and HCA Linda Neale were both nominated for the Dignity and Respect Awards in April 2015 for which they came runner up. Dr Peter Boast who retired in February 2016 was also nominated for the Pride of Bucks award 2015!
PATIENT SURVEY RESULTS
Results from our recent patient survey are now in:
Patient Questionnaire Results March 2017
Patient Questionnaire Results December 2017
FRIENDS AND FAMILY TEST RESULTS
The surgery reviews the results of the new Friends and Family Test every month. The latest results can be found here:
FFT Results October 2016
FFT Results November 2016
FFT Results December 2016
FFT Results January 2017
FFT Results February 2017
FFT Results March 2017
FFT Results April 2017
FFT Results May 2017
FFT Results June 2017
FFT Results July 2017
FFT Results August 2017
FFT Results September 2017
FFT Results October 2017
FFT Results November 2017
FFT Results December 2017
FFT Results January 2018
FFT Results February 2018
FFT Results March 2018
FFT Results April 2018
FFT Results May 2018
FFT Results June 2018
FFT Results July 2018
FFT Results August 2018
FFT Results September 2018
FFT Results October 2018
FFT Results November 2018
FFT Results December 2018
FFT Results January 2019
STATEMENT OF PURPOSE
Statement of Purpose
EQUALITY AND DIVERSITY
Gladstone Surgery Equality and Diversity Statement
The surgery is open daily between 08:00 and 18:30.
NOTE: The surgery does not close between 12.30pm and 1.30pm BUT the phone is on answerphone during this time.
Extended Hour Appointments
The surgery understands it can be difficult for commuters and carers to come to the surgery for routine problems when they work away from home. Therefore extended hour appointments are available on selected week day evenings. Please enquire at reception.
The surgery is closed from 1pm until 6.30pm once a month (except during August/December). The dates for 17/18 and 18/19 can be found here:
Training Afternoons 2017/2018
Training Afternoons 2018/2019
Outside of normal surgery hours urgent medical problems will be handled by NHS Buckinghamshire Urgent Care Service, a co-operative of local GPs working with nurses and paramedics to provide appropriate urgent care. They can be contacted on 111.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
NHS 111 in Buckinghamshire
NHS 111 is new phone number for people in Buckinghamshire, making it easier for them to receive the right healthcare from the right person, in the right place, at the right time. NHS 111 will be live nationally by the end of 2013.
How does it work?
Dialling 111 will get you through to a team of fully qualified advisers. They will then ask questions to assess the symptoms and give you the healthcare advice you need or direct you to the right local service. This could be at A&E, a minor injuries and illness unit, an out of hours doctor, a district nurse or an emergency dentist – or it may be something as simple as a 24 hour chemist.
Where possible the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to. If they think you need an ambulance, they will send one immediately – just as if you had originally dialled 999.
The 111 number is available 24 hours a day 365 days a year. Calls from landlines and mobiles are free.
What will happen to the current NHS numbers?
Once the service is introduced, there will only be three numbers to call for NHS healthcare and advice; 999 for life-threatening emergencies, 111 for non-emergency advice, and your GP’s surgery.
When should you use NHS 111?
You should dial 111 if:
For less urgent health needs, you should contact your GP in the usual way.
Download information in a different language
To download NHS 111 information in a different language please visit the NHS Choices website: http://www.nhs.uk/nhsengland/aboutnhsservices/emergencyandurgentcareservices/pages/nhs-111.aspx
Typetalk / Textphone
NHS111 is available via textphone so that people with communication difficulties or impaired hearing are able use the NHS 111 service.
To use the typetalk service:
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