Gladstone SurgeryChess Medical Centre260-290 Berkhampstead RoadCheshamBucks, HP5 3EZTel: 01494 782884
Gladstone Surgery would like to announce that Dr Katherine O'Brien is leaving the practice on the 2nd May 2019. We wish her well and know that she will be missed by patients.
Patients that are currently registered with Dr O'Brien will be allocated a new accountable GP, either Dr Morrell or Dr Bhupal.
Check with a member of the team when you next visit the surgery, however you will still be able to see a doctor of your choice.
CONTACT THE PATIENT GROUP DIRECTLY
Do you have an idea for an improvement or a concern that you would like to discuss with the Gladstone Patient Participation Group directly? (Rather than speak to surgery staff?) Then please contact them here: firstname.lastname@example.org
EXTENDED HOUR (EVENING APPOINTMENTS)
The surgery understands it can be difficult for commuters to come to the surgery for routine problems when they work away from home. Therefore extended hour appointments are available on selected week day evenings (usually Monday and Wednesday). Please enquire at reception. From 1st October 2018 the surgery will also be offering additional afternoon/evening and Saturday appointments in conjunction with other surgeries in the locality. Please see the appointment page for more information.
DIGNITIY AND RESPECT AWARDS / PRIDE OF BUCKS
Gladstone Surgery are proud to announce that Dr Rachael Morrell and HCA Linda Neale were both nominated for the Dignity and Respect Awards in April 2015 for which they came runner up. Dr Peter Boast who retired in February 2016 was also nominated for the Pride of Bucks award 2015!
PATIENT SURVEY RESULTS
Results from our recent patient survey are now in:
Patient Questionnaire Results March 2017
Patient Questionnaire Results December 2017
FRIENDS AND FAMILY TEST RESULTS
The surgery reviews the results of the new Friends and Family Test every month. The latest results can be found here:
FFT Results October 2016
FFT Results November 2016
FFT Results December 2016
FFT Results January 2017
FFT Results February 2017
FFT Results March 2017
FFT Results April 2017
FFT Results May 2017
FFT Results June 2017
FFT Results July 2017
FFT Results August 2017
FFT Results September 2017
FFT Results October 2017
FFT Results November 2017
FFT Results December 2017
FFT Results January 2018
FFT Results February 2018
FFT Results March 2018
FFT Results April 2018
FFT Results May 2018
FFT Results June 2018
FFT Results July 2018
FFT Results August 2018
FFT Results September 2018
FFT Results October 2018
FFT Results November 2018
FFT Results December 2018
FFT Results January 2019
STATEMENT OF PURPOSE
Statement of Purpose
EQUALITY AND DIVERSITY
Gladstone Surgery Equality and Diversity Statement
Patients living within the practice area are welcome to register and our reception staff can confirm your eligibility from your postcode. In this respect please bring along proof of address such as a recent utility bill (dated within the last 3 months) and proof of ID such as a driving license or passport.
You will also need to complete a registration form (GMS1) and health questionnaire which will provide useful information whilst we wait for your medical records to arrive from your previous doctor.
All new patients are offered a health check with a member of the healthcare team. Medical treatment is available from the date of registration. Please contact reception for further information.
Every practice has a boundary or catchment area and patients living within this area can register at the surgery. The practice has recently introduced an outer boundary for existing patients, whereby existing patients who move slightly outside the practice area can remain registered at the surgery. Please ask at reception for details.
Boundary Map, March 2014
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
A Patient Guide to GP Services
If you wish to pre-register click on the link below to open the form. When you have completed all of the details, click on the "Send" button to mail your form to us. When you visit the surgery for the first time you will be asked to sign the form to confirm that the details are correct and show proof of address such as a recent utility bill (dated within the last 3 months) and proof of ID such as a driving license or passport.
When you come in to sign the form you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records.
Note that by sending the form you will be transmitting information about your self across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect.
Alternatively you may print off a registration form, fill it out and bring it in with you on your first visit to the practice.
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
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