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Noticeboard

Christmas opening

We will be open as normal except for Christmas Day, Boxing day and New Years Day.

Make sure you have enough medication to cover you over the Christmas period.

Clinical Pharmacist

Rupa Lyall are clinical pharmacist has been working with us now since June, providing minor illness appointments and medication reviews. With effect from the 1st of December 2019 she will be increasing her working week to Monday, Wednesday and Friday.

We also welcome a new member of the reception team.

Aimee Middleton joined us on the 18th November as our reception supervisor. She will be working part time 5 days a week.

FLU 2019

Clinics are now available to book if you are over 65 or in one of the at risk groups, contact reception to book your appointment. Please note vaccines for children aged 2 and 3 are now available, all other age groups will be vaccinated at school.

GLADSTONE SURGERY RATED NUMBER 1 FOR NHS HEALTH CHECKS IN THE LOCALITY!

NATIONAL DIABETES AUDIT SHOWS GLADSTONE SURGERY RANKED 25TH OUT OF OVER 6000 PRACTICES!

CONTACT THE PATIENT GROUP DIRECTLY

Do you have an idea for an improvement or a concern that you would like to discuss with the Gladstone Patient Participation Group directly?  (Rather than speak to surgery staff?)  Then please contact them here:  patientgroup.gladstone@nhs.net

 

EXTENDED HOUR (EVENING APPOINTMENTS)

The surgery understands it can be difficult for commuters to come to the surgery for routine problems when they work away from home.  Therefore extended hour appointments are available on selected week day evenings (usually Monday and Wednesday).  Please enquire at reception.  From 1st October 2018 the surgery will also be offering additional afternoon/evening and Saturday appointments in conjunction with other surgeries in the locality.  Please see the appointment page for more information.

 

DIGNITIY AND RESPECT AWARDS / PRIDE OF BUCKS

Gladstone Surgery are proud to announce that Dr Rachael Morrell and HCA Linda Neale were both nominated for the  Dignity and Respect Awards in April 2015 for which they came runner up.  Dr Peter Boast who retired in February 2016 was also nominated for the Pride of Bucks award 2015!

 

PATIENT SURVEY RESULTS

Results from our recent patient survey are now in:

Patient Questionnaire Results March 2017

Patient Questionnaire Results December 2017

FRIENDS AND FAMILY TEST RESULTS

The surgery reviews the results of the new Friends and Family Test every month.  The latest results can be found here

FFT Results July 2018

FFT Results August 2018

FFT Results September 2018

FFT Results October 2018

FFT Results November 2018

FFT Results December 2018

FFT Results January 2019

June 2019

 July 2019

August 2019

September 2019

STATEMENT OF PURPOSE

Statement of Purpose

 

EQUALITY AND DIVERSITY

Gladstone Surgery Equality and Diversity Statement

 

 

 

 

Appointmentspen_on_diary

If you require an emergency appointment

please ring as early as possible in the day

so that we can do our best to accommodate

you.      

           

Telephone 01494 782884 for an appointment from 08:30 to 12:30 or 13:30 to 18:00  Monday to Friday. We will respect your right to express a preference of practitioner.

An interpreting service is also available, please inform reception when booking so that arrangements can be made for when you attend your appointment.

Did you know....our new GP, Dr Hardeep Bhupal, is fluent in Urdu, Punjabi and Hindi?

Some members of reception have also attended a basic sign language course, so please do indicate if this would be useful means of communication for you.

Advanced Access Appointments

Starting from 1st October 2018 GP appointments are now available at local surgeries during the evenings and at the weekend - please contact us to book.

More information can be found here:  Advanced Access Appointments

 

Extended Hour Appointments

The surgery understands it can be difficult for commuters to come to the surgery for routine problems when they work away from home.  Therefore extended hour appointments are available on selected week day evenings, which are currently Monday and Wednesdsay 6.30pm to 8pm.  Please enquire at reception.

Emergency Appointments

Please note that emergency appointments are for real emergencies only.  The appointment is for 1 problem only and will last 5 minutes.

Clinical Pharmacist

If you telephone for an emergency appointment on the day, you may be offered an appointment with our clinical pharmacist who is able to prescribe and advice for many minor ailments. Medication reviews are also conducted by our clinical pharmacist to ensure you are on the best medication for your condition.

Practice nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Telephone Advice

Our GP's can offer telephone advice, however did you know that your local pharmacist can answer queries about medication.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 

 

 
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