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GLADSTONE SURGERY RATED NUMBER 1 FOR NHS HEALTH CHECKS IN THE LOCALITY!

NATIONAL DIABETES AUDIT SHOWS GLADSTONE SURGERY RANKED 25TH OUT OF OVER 6000 PRACTICES!

NEW OCT 2016!!!  CONTACT THE PATIENT GROUP DIRECTLY

Do you have an idea for an improvement or a concern that you would like to discuss with the Gladstone Patient Participation Group directly?  (Rather than speak to surgery staff?)  Then please contact them here:  patientgroup.gladstone@nhs.net

 

TWITTER

Gladstone Surgery is currently developing a Twitter account to keep our patients and followers up to date with surgery news.  Please follow us at http://twitter.com/gladstonesurg

 

EXTENDED HOUR (EVENING APPOINTMENTS)

The surgery understands it can be difficult for commuters to come to the surgery for routine problems when they work away from home.  Therefore extended hour appointments are available on selected week day evenings (usually Monday and Wednesday).  Please enquire at reception.  From 1st October 2018 the surgery will also be offering additional afternoon/evening and Saturday appointments in conjunction with other surgeries in the locality.  Please see the appointment page for more information.

 

DIGNITIY AND RESPECT AWARDS / PRIDE OF BUCKS

Gladstone Surgery are proud to announce that Dr Rachael Morrell and HCA Linda Neale were both nominated for the  Dignity and Respect Awards in April 2015 for which they came runner up.  Dr Peter Boast who retired in February 2016 was also nominated for the Pride of Bucks award 2015!

 

PATIENT SURVEY RESULTS

Results from our recent patient survey are now in:

Patient Questionnaire Results March 2017

Patient Questionnaire Results December 2017

 

FRIENDS AND FAMILY TEST RESULTS

The surgery reviews the results of the new Friends and Family Test every month.  The latest results can be found here:

FFT Results October 2016

FFT Results November 2016

FFT Results December 2016 

FFT Results January 2017

FFT Results February 2017

FFT Results March 2017

FFT Results April 2017

FFT Results May 2017

FFT Results June 2017

FFT Results July 2017

FFT Results August 2017

FFT Results September 2017

FFT Results October 2017

FFT Results November 2017

FFT Results December 2017

FFT Results January 2018

FFT Results February 2018

FFT Results March 2018

FFT Results April 2018

FFT Results May 2018

FFT Results June 2018

FFT Results July 2018

 FFT Results August 2018

 

STATEMENT OF PURPOSE

Statement of Purpose

 

EQUALITY AND DIVERSITY

Gladstone Surgery Equality and Diversity Statement

 

 

 

 

Carers

Content Supplied by NHS Choices

Are You a Carer?

If you are please let us know - we may be able to help you.  The surgery has compiled a pack of 2 documents to help carers - a carers identification and referral form and a carers medical record access agreement form both found within the Carer Information Leaflet below: 

Carer Information Leaflet April 2016

There is also a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

 Caring for a parent

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

Telephone
0808 802 0202
Helpline Information
http://www.nhs.uk/carersdirect/carerslives/updates/pages/carersdirecthelpline.aspx
Email
CarersDirect@nhschoices.nhs.uk
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Carers support groups

Carers Bucks

Does someone rely on you? Are you looking after someone (a family member or someone close to you) who because they are ill or disabled could not manage without you. If so then you are a Carer and Carers Bucks www.carersbucks.org (telephone 0300 777 2722) can help you.

Carers Bucks is a free service that supports carers of all ages, who might be caring for someone with dementia, a physical or learning disability, serious illness or mental health condition. Whatever your caring role Carers Bucks can help by providing:  

  • help to get a break 
  • up to date information and advice on carers' issues including benefits
  • training to help carers with their caring role
  • an In Case of Emergency service (ICE) if carers are suddenly taken ill or have an accident.
  • someone to talk to in confidence 
  • advice and support for working carers
  • a Young Carer service for children and young people caring for a family member
  • Online Community to meet other carers in similar situations

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

 

Are you looking for a care home in Bucks? Do you have something to say about an adult care home in the county?  If so, speak to Healthwatch Bucks....

 

We have been visiting local care homes as lay people reporting on dignity in care. Our first thought is 'would I put my relative in this home?' We try to remain non-judgemental and report only what we see and hear. So our reports are based on evidence not on hunch. However, we only visit for a short time on a particular day and so we also collect views of others who either work, live in or visit any home and publish those alongside our report. You can see them here http://www.healthwatchbucks.co.uk/dignity-care-reports-0 . This not only gives a voice to those who live, work or visit any home but also gives people looking for a care home a flavour of what it might be like. We would, of course, also recommend that anyone looking for care also refers to the Care Quality Commissions reports https://www.cqc.org.uk/ and visits each home themselves to enable them to make an informed choice.

 

We would appreciate any feedback on your experiences too. We will publish these comments on our website (this can be done anonymously) so that the most rounded view can be seen of any particular home. Again please post your comments here http://www.healthwatchbucks.co.uk/dignity-care-reports-0 or write to us.



 
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